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XMR to BTC (segwit) worked almost instantly for me. Great service, thank you.
its been hours and it still shows unconfirmed. what is going on?
ADMIN EDIT: Hello, we try to keep transaction fees at a minimum, with a confirmation time of 12-24 hours. If you would have used a segwit address (the ones starting with bcXXX), it would be better.
I get the error : EXPITY_TOO_SOON , tries for 10 times to make the payment, then it fails...I am using electrum
ADMIN EDIT:Do you have any outbound channels opened? Try to open a ticket with electrum.
Please include EVERY fee in the transaction. It failed my swap to coinpayments, everything timed out and now this caused an avalanche of transactions which cost like 20% of the initial payment!
ADMIN EDIT: the fee is now included in the total cost of the transaction.
I paid in xmr and withdrawn LN BTC and it have not arrived yet
ADMIN EDIT: we have reached to you via email and we have refunded you.
Please include fees in the transaction amount. There is no way to determine them? I need to double send my stuff now.
ADMIN EDIT: Fees are now included in the transaction.
Hello, transaction 0.002 BTC-LN has 0.002 BTC has been going on for 3 days. When will the transaction arrive in my wallet?
Hello, transaction 0,003 BTC-LN to 0,003 BTC has been going on for 3 days. When will the transaction arrive in my wallet?
ADMIN EDIT: Hello, the transaction should confirm in a few days. We pay the lowest fee available, so you don't pay that much on transaction fees. You should also start using a segwit wallet (the one which has addresses starting with bc1___ ). You can also use CPFP (Child Pays For Parent) to accelerate the transaction.
Could you please implement an API?
Good service. Coin Swap sends the money quickly with good rates and a reasonable transaction fee (around 30 cents for confirmation in 6-12 hours). However, they send a slightly lower amount of bitcoin than you requested (due to subtracting the transaction fee), which can cause problems when paying invoices that require an exact amount of bitcoin. It would be good if Coin Swap could add the transaction fee to the price or clearly display the exact amount that will be sent, to make it easier to pay invoices.
My transaction : https://swap.lightning-network.ro/trade/7aXXX
is still pending in the mem pool after more than 10 hours, the fee is too low and might be there for many days or it may be rejected. If it is rejected, can you please resend with a higher fee.
ADMIN EDIT: Hello, your transaction was confirmed. Please contact us again if you think something's wrong.
I have a xrm -> btc ltng order that isn't going through. If you would be so kind, can you refund the monero (less fees)?
Proof I'm the one who sent the monero:
deposit address: XXXXxx
Address to refund to: XXXXxx
ADMIN EDIT: Sorry, we weren't able to pay the LN invoice. We received the following error message:
'Unknown destination XXX(your node id)'
Next time when you generate an invoice, add route hints. It might also be possible that your node was offline, all your peers were offline, or you didn't have enough capacity.
We have refunded you.
Converted XMR to BTC in around 20min. Recommend!
Service sent a lower amount then promised! This was supposed to be a payment, now I am short! It says xxx Bitcoin was transferred to.... But its lying! xxx bitcoin was NOT transferred. xxx minus a transaction fee never disclosed was transferred.
ADMIN EDIT: Hello, we actually clearly state that a small transaction fee will be deduced from the amount.
Hello. I send you 0.0002 btc, and I get my monero.
I had a delay receiving the funds, it took 10 hours.
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